Privacy Notice & Data Protection Policy.
Montrance Shipping is committed to the highest standards of data security, lawful transparency, and full statutory conformance with India's Digital Personal Data Protection Act (DPDPA), 2023 and the DPDP Rules, 2025. This notice outlines how personal data is collected, processed, protected, and how you can exercise your legal rights as a Data Principal.
1. Identification of Data Fiduciary
Under the Digital Personal Data Protection Act, 2023, Montrance Shipping operates as the Data Fiduciary responsible for deciding the purpose and means of processing personal data collected via this website (montrance.com).
Entity Name: Montrance Shipping
Registered Headquarters: Narmada Heritage, Mira Road East, Mumbai – 401107, Maharashtra, India
Port Desks: Nhava Sheva (JNPT) & Mundra Port
GST Registration: 27AMHPM1626M1ZS
2. Personal Data Collected & Data Minimization (Section 6)
In strict adherence to the statutory principle of Data Minimization, we do not collect superfluous or intrusive data. We only collect data strictly necessary to respond to commercial cargo and shipping inquiries:
- Identity & Contact Information: Your full name, corporate entity, contact phone number, and email address provided in our contact or inquiry forms.
- Cargo & Shipping Specifications: Cargo dimensions, port of origin/discharge, container equipment requirements, HS codes (if supplied), and operational requirements.
- Technical Diagnostics & Security Logs: Temporary IP address and request timestamp solely used in-memory for security rate-limiting and preventing automated cyber attacks.
3. Lawful Purpose of Processing (Section 4 & 5)
Your personal data is collected and processed exclusively on the basis of your free, specific, informed, and unambiguous affirmative consent for the following explicit maritime operational purposes:
We strictly do NOT sell, rent, broker, or trade your personal data to any marketing firms, data brokers, or advertising networks.
4. Your Rights as a Data Principal (DPDPA Chapter III)
Under the Digital Personal Data Protection Act, 2023, you hold enforceable statutory rights regarding your personal data. You may exercise any of the following rights at zero cost by contacting our Grievance Redressal Desk:
You have the right to request a summary of the personal data currently being processed by us and the identities of any authorized third parties (e.g., shipping lines, customs authorities) with whom data has been shared.
You have the right to request the immediate correction of inaccurate or misleading personal data and the completion of incomplete records.
You have the right to demand the permanent deletion and erasure of your personal data when the purpose of collection has been fulfilled, unless retention is legally mandated by Indian customs regulations or tax laws.
You may withdraw your consent at any time as easily as it was given. Upon receiving your withdrawal, we will cease processing your data within statutory timelines.
You hold the right to nominate an individual who, in the event of death or incapacity, shall exercise your rights as a Data Principal in accordance with DPDPA rules.
5. Cookie & Tracking Transparency (Zero Invasive Tracking)
Montrance Shipping respects your digital privacy. Unlike consumer retail websites:
- We do NOT use third-party advertising cookies, cross-site tracking pixels (Meta Pixel, LinkedIn Insight, etc.), or user profiling networks.
- We do NOT track your browsing behavior across other websites.
- We only use strictly essential, ephemeral session indicators necessary for website security and rendering.
Because we do not deploy non-essential or third-party marketing tracking cookies, you will not encounter disruptive banner pop-ups on this website.
6. Protection of Children's Personal Data (Section 9)
Montrance Shipping operates exclusively in commercial business-to-business (B2B) international logistics and customs brokerage. Our services are not intended for or directed towards individuals under 18 years of age. We do not knowingly collect, process, or track personal data of minors.
7. Reasonable Security Safeguards (Section 8(5))
We implement robust organizational and technical safeguards to secure your personal data against unauthorized access, alteration, disclosure, or accidental destruction:
- Encrypted Transport: All data transmissions between your browser and our servers are encrypted using modern Transport Layer Security (TLS 1.3 / HTTPS).
- Authenticated Mail Relay: Contact form submissions are dispatched securely over authenticated TLS-encrypted mail channels directly to restricted corporate mailboxes.
- Data Retention Limitations: Data is retained only as long as necessary to complete commercial correspondence or fulfill statutory record-keeping under the Indian Customs Act, 1962 and GST regulations, after which it is securely expunged.
- 72-Hour Breach Reporting: In compliance with DPDPA 2025 mandates, in the unlikely event of any personal data breach, we will notify the Data Protection Board of India (DPBI) and affected users within statutory timelines.
8. Statutory Grievance Redressal Officer (Section 12)
In compliance with Section 12 of the Digital Personal Data Protection Act, 2023 and DPDP Rules, 2025, Montrance Shipping has designated a dedicated Grievance Redressal Officer to handle data principal inquiries, consent withdrawals, and complaints:
Data Protection & Grievance Officer
Montrance Shipping Compliance Desk
Narmada Heritage, Mira Road East, Mumbai – 401107, Maharashtra, India
Redressal Timeline: All requests for access, correction, deletion, or grievance resolution will be acknowledged within 48 hours and resolved within 30 calendar days. If unsatisfied with the resolution, you retain the statutory right to escalate your grievance to the Data Protection Board of India (DPBI).